How can we help you today?

The ERC can seem confusing. Get all your questions answered here!

Search our FAQs

Looking for something specific? Use our search tool or find the FAQ below.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Top FAQs

What is ERC?

The Employee Retention Tax Credit (ERTC) is an IRS tax credit designed to help small businesses retain their employees during the COVID-19 pandemic. The credit is meant to refund the payroll expenses your business already paid to the federal government. The great thing about ERC is that you don't have to repay the money you receive - it's like a stimulus check for your business. The vast majority of companies with between 2 and 500 employees can qualify for this credit, even startups and nonprofit organizations.

How do I know if my business qualifies for the ERC?

There are two ways most businesses can qualify for the ERC:

First, your business may have experienced a decline in gross receipts over a declared quarter. If you're claiming the credit for 2020, a decline of 50% or more must be shown; however the credit is capped at $5,000 for the year per employee. If you're claiming the credit for 2021, the government expanded the credit for businesses who only experienced a 20% reduction in revenue. For the first three quarters in 2021 businesses can be eligible for up to $7,000 in credits per employee. Therefore the total eligible credit per employee if you qualify for each quarter is $26,000.

Second, your business may have experienced either a “Complete or Partial” Closure. During Covid, local government restrictions and mandates were put into place across the US; social distancing, being compelled to work from home, or even the closure of your business in its entirety. If your business was subject to any of these orders you can qualify. Not sure if your business was impacted? We can check for you during your application using our database of government orders.

Forgiven Paycheck Protection Program (PPP) loans and certain other COVID-19 relief grants may be excluded from the gross receipts calculation if excluded from all quarters consistently. For guidance on this safe harbor, see more from the IRS here.

If your business has more than one legal entity or is part of a controlled group or an affiliated services group, all entities must be aggregated under the rules in IRC Sections 52 and 414. IRS aggregation rules apply to your gross receipts calculation, so you must take into account the gross receipts of all entities in your group. See more from the IRS here.

How much money should I expect to get back?

The maximum amount per employee is $26,000. You can use our eligibility and estimation calculator to see whether you qualify and an estimate of how large your credit could be.

Do I have to pay back the credit?

Absolutely not. Think of this as a refund on payroll taxes you filed in 2020 and 2021. It's a refundable tax credit that you do not have to repay.

When is the deadline to apply?

Businesses receive the ERC by filing a 941-X Amended Quarterly Payroll Tax return. That's important because the IRS has stated it will accept 941-X files for up to three years after a business' initial filing. That means the deadline to apply for all eligible quarters of ERC is Q2 2023, while the deadline to file for at least one eligible quarter of ERC is Q3 2024. So hurry and make sure you apply today!

How long does the application take to complete?

We've done as much work as possible to automate and simplify your application while also ensuring we can maximize your credit. If you have all the required business information at hand, the application can take as little as 20 minutes. To help the process go quickly, check out our ERC Digital User Guide. It lists all the information you'll need to have ready.

How long does it take to receive the credit once I apply?

The IRS is hard at work processing these refund requests and they're short staffed. You may have seen it in the news. The wait time is currently between 9-12 months from submitting your claim to getting your money. However, at ERC Digital we are the only ERC filing company with a direct link to the IRS to provide the status of your refund. We pull this information daily and alert you via email when your application is received by the IRS, accepted, processed and mailed to you. Pretty cool, huh?

How much does it cost to use the ERC Digital platform?

Our service charge is based on a percentage of the credit recovered. If you choose to use ERC Digital, you will pay an amount equal to 20% of the total ERC refund actually received from the IRS. While we don't guarantee that you will receive an ERC refund equal to the value calculated by us, in the event that you receive more, only a portion, or none of the value calculated by us as an ERC refund, your fees will be increased, decreased, modified, or limited by the amount (if any) of ERC. If you pay the fees in advance of the IRS determination of your ERC refund, and the refund is less than the value calculated by us, we will refund your fees in proportion to the difference. If the ERC refund is more than the value calculated by us, you agree to make an additional payment to GGP in proportion to the difference. Any additional payment is due upon your receipt of an invoice from GGP. Please remember, the ERC Digital Tool is free to get started, however an employer must pay our service charge in order to receive raw calculated data to give to your CPA or PEO or a completed and signed 941-X to file yourself.

Which quarters are eligible for ERC?

The federal government offers the ERC for the six quarters from Q2 2020 to Q3 2021. The credit is calculated on a quarterly basis. Some businesses may qualify for all quarters, while others may qualify for only a few. Your business may qualify for non-consecutive quarters as well.

Why use ERC Digital instead of my accountant?

The ERC is credited against payroll taxes, not business income. This creates a complication for CPAs and small businesses that may file their own taxes. Due to its complexity, most CPA's don't process this credit, unless they already process the payroll for your business. The lack of specialists with the ability to process this credit for the large number of businesses that qualify is the biggest reason we created this tool. ERC Digital has developed tax knowledge graphs and calculators to streamline the process for our customers. We have decades of payroll and tax experience to handle even the most complicated ERC situations. Due to our specialization and the power of our calculator, very few CPAs can effectively maximize the size of your credit, do it quickly and keep you updated on your application and refund's status.

Can I receive the ERC if I also received a PPP loan?

Yes! The Taxpayer Certainty and Disaster Tax Relief Act of 2020, enacted December 27, 2020, modified the ERC credit rules. One of the modifications included allowing a company to have a PPP loan and still take advantage of the ERC credit. The only caveat is you can't use the same dollar for dollar funds. But don't worry! Our calculator takes this into account. When the ERC was first introduced in the Coronavirus Aid, Relief, and Economic Security (CARES) Act, a business that received a PPP loan wasn’t eligible for the ERC. Since the enactment of the Consolidated Appropriations Act, 2021 (CAA) in December 2020, PPP recipients can claim the ERC retroactive to March 13, 2020 on qualified wages that aren’t paid for with forgiven PPP loans. Example: a business obtains a PPP loan of $2,500,000. During the loan coverage period, the business incurs $2,000,000 in payroll costs and $1,000,000 of other PPP-eligible expenses. Expenses included in the PPP forgiveness application: $1,500,000 60% payroll costs $1,000,000 40% other PPP-covered expenses (rent, mortgage interest, etc.) $2,500,000 Total potential loan forgiveness The business may be able to claim the ERC on the remaining $500,000 of unforgiven payroll costs.

What are 'Qualified Wages'?

The definition of Qualified Wages varies depending on the years you're claiming the credit for:

For 2020:

For eligible employers that had an average number of full-time employees in 2019 of 100 or fewer, all wages paid to and qualified health plan expenses incurred for employees during the eligible period(s) may count toward the ERC.

For eligible employers that had an average number of full-time employees in 2019 of greater than 100, wages paid and allocable qualified health plan expenses incurred for time not providing services due to a full or partial suspension by governmental order or the business experiencing a >50% decline in gross receipts for a calendar quarter when compared to the same quarter in 2019 may count toward the ERC.

For 2021:

For eligible employers that had an average number of full-time employees in 2019 of 500 or fewer, all wages paid to and qualified health plan expenses incurred for employees during the eligible period(s) may count toward the ERC.

For eligible employers that had an average number of full-time employees in 2019 of greater than 500, wages paid and allocable qualified health plan expenses incurred for time not providing services due to a full or partial suspension by governmental order or the business experiencing a >20% decline in gross receipts for a calendar quarter when compared to the same quarter in 2019 may count toward the ERC.

If you'd like more guidance on the types of health plan expenses that may qualify, see more from the IRS here.

What if I own multiple businesses?

This is a very common situation but can seem complicated. If your business has more than one legal entity or is part of a controlled group or an affiliated services group, all entities must be aggregated under the rules in IRC Sections 52 and 414. These aggregation rules apply when determining the number of full-time employees, whether there was a full or partial suspension of operations and if the employer experienced a significant decline in gross receipts. Here's a quick test:

If your response to any of the questions below is “Yes,” then IRS aggregation rules apply to your situation.

1. Does another business own >50% by vote or value of your business?

2. Does your business own >50% by vote or value of one or more businesses?

3. Does the same individual or group of five or fewer individuals, estates or trusts own at least 80% of your business AND one or more other entities, and does the individual’s or group’s common ownership of one or more of those entities exceed 50%?

4. Do you treat yourself as part of an affiliated service group for purposes of employee benefit plans?

Determining whether the business experienced a full or partial suspension due to a governmental order should be evaluated separately for each trade or business.

What is a recovery startup business?

You may have seen this term in the IRS rules for ERC. Basically, if your company qualifies for ERC as a Recovery Startup Business, special rules apply, In order to meet the definition of a “Recovery Startup Businesses'' a company must have been founded after Feb 15, 2020; and also have less than $1 million in revenue.

What's the difference between ERC and ERTC?

There's no real difference, but you may see different acronyms used across the industry. ERC stands for 'Employee Retention Credit', also known as the ERTC 'Employee Retention Tax Credit. This program was created by the Coronavirus Aid and Relief Act in 2020 to help businesses keep employees on their payroll. The Employee Retention Tax Credit (ERTC) and Employee Retention Credit refer to the same program.

Can I claim the ERC if I’ve already applied for PPP loan forgiveness and claimed other tax credits that use wages to calculate the respective benefit?

You may be able to claim the ERC if you’ve already applied for PPP loan forgiveness and you’ve already received other tax credits, so long as you don’t claim the ERC on the same wages. The IRS prohibits “double-dipping” on these programs, which means that any wages used to qualify for one program typically can’t be used to qualify for another. Such programs include but aren’t limited to the PPP, Sections 7001 and 7003 of the Families First Coronavirus Response Act (FFCRA paid leave credits), the Section 45S credit for employer-provided paid family and medical leave, and the Work Opportunity Tax Credit (WOTC). See more from the IRS here.

What information do I need to provide to calculate my credit?

You’ll need the following: An understanding of how your business is eligible for the credit (see the section “Is my business eligible for the ERC?” for details) Gross receipts for your business for each quarter in 2019 through Q3 2021 A list of suspended locations with suspension dates (if you’re eligible due to a suspension mandated by a governmental order) Detailed payroll information for your business, including health plan expenses

What’s a full-time employee in the context of the ERC?

Unlike the PPP, the ERC calculation varies based on the average number of full-time employees (not full-time equivalents) your business had in 2019. A “full-time employee” is an employee who works an average of at least 30 hours per week or 130 hours per month, as outlined in Section 4980H of the Internal Revenue Code. Note that 1099 contractors should NOT be included here.

What does “not providing services” mean in relation to qualified wages?

If your average number of full-time employees in 2019 was above the small employer threshold (>100 full-time employees in 2020 and >500 full-time employees in 2021), your qualified wages are based on wages paid to employees for time they didn’t provide services due to a full or partial suspension or significant decline in gross receipts.  

Example: your business paid employees for a 40-hour week during the impacted period but employees were only able to work for 30 hours due to a governmental order. In this case, 25% of the wages paid was for time your employees didn’t provide services.

The following are generally considered examples of “time not providing services” in relation to qualified wages:

  • Essential employees who temporarily could not work on-site due to the COVID-19 outbreak
  • Employees who volunteered at non-company sites (e.g., hospitals) but were kept on payroll
  • Employees who reported for work but were sent home​
  • Employees who were “on call” to report for work​
  • Employees who used paid time off (PTO) that was granted after the beginning of the pandemic  
  • Employees who were unable to fulfill all of their responsibilities due to teleworking constraints ​
  • Employees who were paid for full-time work but worked less than full time (e.g., idle time)

The following are generally NOT considered examples of “time not providing services”:  

  • Employees performing administrative or other tasks not part of their regular role  
  • Employees not working due to a company-wide mandate not tied to a governmental order  
  • Employees that used PTO that was accrued prior to the pandemic  
  • Employees showing up to work but have less work to do than normal (e.g., waiting for customers to arrive)
What if I have more than one legal entity, own multiple businesses, or my business is part of a controlled group or an affiliated services group?

If a business has more than one legal entity or is part of a controlled group or an affiliated services group, all entities must be aggregated under the rules in IRC Sections 52 and 414. These aggregation rules apply when determining the number of full-time employees, whether there was a full or partial suspension of operations and if the employer experienced a significant decline in gross receipts.  

If your response to any of the questions below is “Yes,” then IRS aggregation rules apply to your situation.

  • Does another business own >50% by vote or value of your business?
  • Does your business own >50% by vote or value of one or more businesses?
  • Does the same individual or group of five or fewer individuals, estates or trusts own at least 80% of your business AND one or more other entities, and does the  individual’s or group’s common ownership of one or more of those entities exceed 50%?
  • Do you treat yourself as part of an affiliated service group for purposes of employee benefit plans?

Determining whether the business experienced a full or partial suspension due to a governmental order should be evaluated separately for each trade or business.

Is my organization eligible if it’s tax-exempt?

In 2020, tax-exempt organizations (excluding governmental employers) are eligible. Beginning in 2021, public colleges, universities and government entities providing medical or hospital care are also eligible for the ERC.

Do 1099 contractors qualify for the ERC?

You cannot claim a 1099 worker as an eligible employee for your business.

Do new employees qualify as eligible employees for the ERC?

An employee’s hire date has no effect on determining eligibility. Any employee can potentially be an eligible employee for the business if all other requirements (e.g., business eligibility, wages/health care paid) are met.

Is this credit taxable?

Yes, the ERC credit is subject to income tax. Section 2301(e) of the CARES Act provides that rules similar to section 280C(a) of the Internal Revenue Code (the "Code") apply. An employer’s deduction for qualified wages, including qualified health plan expenses, is reduced by the amount of the employee retention credit within the same taxable year.

Are essential businesses permitted to claim the ERC?

Essential businesses may be able to claim the ERC if they can meet one of the two eligibility tests: 1) their business had a significant decline in gross receipts or 2) their business was considered fully or partially suspended due to a governmental order with more than a nominal impact to business operations. Please refer to “Is my business eligible for the ERC?“ above for more information.

If my business was started in 2020, can I still qualify for the ERC? 

If a business was started in 2020, that business could qualify for the ERC in calendar year 2020 by a full or partial suspension due to a government order. The gross receipts comparison could not be completed in 2020 absent gross receipts from 2019. In 2021, the gross receipts test can be applied comparing a calendar quarter in 2021 to the same calendar quarter in 2020.

No results found

Need to get in touch?

We’ll be sure to get your questions answered. You can also give us feedback.

Contact Us